Privacy Policy

Last updated: 22 December 2025

1. Introduction

Welcome to Mana Village, a digital village governance platform designed to support village administration and citizens through web and mobile applications. We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this privacy policy or our practices, please contact us at contact@manavillages.com.

2. Ownership and Platform Responsibility

Mana Village is owned, operated, and maintained by STOS Web Solutions Private Limited(www.s2swebsolutions.com). The platform is developed to support transparent, secure, and efficient digital village governance and public service delivery.

3. Information We Collect

We collect personal information that you voluntarily provide while using the Mana Village platform for official village services and administration.

Personal Information: Name, mobile number, email address, address, and village details.
Identity & Records: Government ID details or documents (only when required for official services).
Service Data: Grievances, applications, scheme details, uploaded documents, images, and files.
Usage Data: IP address, device type, browser/app version, and access logs.

4. How We Use Your Information

We use the collected information strictly for official and service-related purposes:

To provide and manage digital village services
To process grievances, applications, and village records
To authenticate users and maintain platform security
To comply with government and legal requirements
To improve system performance and user experience

5. Sharing Your Information

Mana Village does not sell or rent personal data. Information may be shared only in the following cases:

With authorized village or system administrators
With government authorities when legally required
With trusted technical service providers for system maintenance and security
With user consent, where applicable

6. Data Retention

Personal data is stored only for as long as necessary to fulfill official, administrative, and legal obligations. Certain records may be retained longer where required under applicable laws or government regulations.

7. Children’s Privacy

Mana Village does not knowingly collect personal data from children under the age of 18 without parental or guardian consent. If any such data is identified, appropriate steps will be taken to remove it upon request.

8. Security of Your Information

We implement appropriate administrative, technical, and physical security measures including encrypted credentials, secure servers, role-based access control, and regular system backups to protect your personal data.

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate or incomplete information
Request deletion of data (subject to legal and administrative requirements)
Restrict or object to certain processing activities
Request data portability where applicable

10. Cookies and Tracking Technologies

Mana Village may use cookies or similar technologies to maintain login sessions, enhance user experience, and analyze platform usage. You can disable cookies through your browser settings, but some features may not function properly.

11. Compliance with Laws

We may disclose personal information where required to do so by law, government order, or legal process.

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Courts located in Telangana shall have exclusive jurisdiction over any disputes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform indicates acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: contact@manavillages.com
Website: https://manavillages.com/
Location: Telangana, India